Frequently Asked Questions
You must first register and make an account. You do this by clicking ‘register’ (Top right of our homepage, maybe in a different place on the MINDBODY App & site ). Follow the prompts to create and account. Please make sure you answer every questions. Watch out for entering your date of birth….it has to be month first. Then day, then year.
Once you’ve created your account you can come back to our homepage and click Book, then choose either book my class.This takes you to our timetable, find a class you want to book and follow the prompts to book, choose a pricing option (6 session class pass or drop in class) and enter card details for payment. If you purchase a 6 session class pass you have to book each session in individually by revisiting the timetable and choosing the next class, and so on.
You can book & pay for classes as far ahead in to the future as your wish. Your sessions have a 60 day expiry date from the date of session 1 on that pass.
You can book, pay, cancel and rebook classes via 3 methods:
mojopilates.co.uk (our website)
The MINDBODY App ….which ever you prefer.
Make sure your device settings allow ‘Cookies’ otherwise it may block you logging in.
You log in to your account, pull up your schedule, cancel the class you cant attend. Please try and do this with a minimum of 6 hours notice to get that session refunded back to your account (see full T&Cs for more details).
If you have cancelled a class with the required amount of notice then it will have automatically gone back on to your account. Therefore, all you need to do to use it is go through the normal process of booking a class (be that through the Mojo site, the MINDBODY site or the MINDBODY App). The system will know that you have a class credit on your account from the cancellation and use that.
Comfy clothes that you can move easily in. We don’t typically wear footwear but we do ask you to wear socks for hygiene reasons. The socks with the grippers on the bottom are ideal to help prevent feet sliding.
We ask all clients to bring their own hand towel with them to lay over the headlocks we use, for hygiene reasons.
If you attend an Adlington class you have to take a mat with you.
If you attend a Horwich class there is no need to take as mat as our studio there is fully stocked. However if you prefer to use your own may or want to work on 2 mats for extra comfort please bring your own with you.
You’re welcome to bring a water bottle with you to stay hydrated during and after your class.
Our group classes are mixed ability – we cater for beginners through to the more experience pilates people in the same group by keeping the class sizes fairly small, using experienced teachers and delivering the sessions in style that offer multi level of progression for each exercise we teach.
We do however, have a Basics workshop which we usually run once a month from our Horwich studio, This is a 2 hour workshop on a Saturday morning which is very helpful for people thinking of starting pilates.
Our group classes are mixed ability – we cater for beginners through to the more experience Pilates people. But our sessions are holistic and we aim to work the whole body, and use a variety of positions to do this. It’s important that you feel you are able to get down on to the floor and back up again without needing any physical assistance. If you struggle with this, then perhaps our 1:1 sessions will be a more appropriate way in to your Pilates journey. The 1:1 session are completely bespoke and so are adapted to suit your every need. We also exercise in kneeling – if you can do this but find it a bit awkward then please bring a kneeling pad / cushion / extra mat with you to allow you to do this with our too much discomfort. We do make every effort (with our experienced teachers and small class sizes) to offer alternatives or modifications to any positions or exercises that you feel you cannot or should not do. However if most exercises have to be adapted for you, then the 1:1 option would be more suitable.
Information about our venues can be found from the timetable when you click on class information.